Privacy Policy

Who We Are

PJR Landscaping & Design is a landscaping and outdoor construction business based in Newport, VIC 3015, Melbourne, Australia. We operate the website at pjrlandscapinganddesign.com.au.

If you have any questions about this policy or how we handle your information, contact us at info@pjrlandscapinganddesign.com.au or call 0425 883 052.

What Information We Collect

When you submit an enquiry through any contact form on this website, we collect:

• Your name
• Your email address
• Your phone number
• Your suburb
• Your approximate project budget
• A description of your project (if provided)

We do not collect payment information, and we do not create user accounts. We do not use cookies for tracking beyond standard website analytics (see below).

How We Use Your Information

We use the information you provide solely to:

• Respond to your enquiry about landscaping, decking, paving or any other service
• Follow up on a quote or consultation request
• Contact you about your project if you have asked us to

We will not add you to a mailing list, send you marketing emails, or contact you about anything unrelated to your enquiry without your explicit consent.

How Your Enquiry Is Delivered

When you submit a contact form, your details are sent to us via Resend, a transactional email service. Resend processes your information on our behalf to deliver the email to our inbox. Resend acts as a data processor under our instruction and does not use your data for any other purpose.

Your enquiry is received directly by the PJR team. It is not stored in any third-party CRM or marketing database.

Who We Share Your Information With

We do not sell, rent or trade your personal information to any third party. We do not share your name, email or phone number with advertisers or marketing companies.

The only parties who may process your data are:

• Resend — for transactional email delivery of your enquiry
• Google Analytics — for anonymous website usage data (no personal details are included)

How Long We Keep Your Information

We retain enquiry information (your name, email, phone, and project details) in our email inbox for as long as is reasonably necessary to manage our business correspondence. If you would like your information deleted, contact us at info@pjrlandscapinganddesign.com.au and we will remove it promptly.

Website Analytics

This website uses Google Analytics to collect anonymous data about how visitors use the site, including pages viewed and general location (country or city level). This data does not identify you personally and is used only to understand how the site is performing.

You can opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on.

Your Rights

Under the Australian Privacy Act 1988, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Complain about how we have handled your information

To exercise any of these rights, email us at info@pjrlandscapinganddesign.com.au. We will respond within a reasonable timeframe.

Changes to This Policy

We may update this privacy policy from time to time. The date at the top of this page shows when it was last revised. Continued use of this website after any changes constitutes acceptance of the updated policy.